I have been reflecting on the subject ‘What is the concept of business and why does all commerce exist ?”.
If we look around most of the time of the human race in the world as we see today revolves around the idea of ‘Money’ .
‘Money’ is central to everything, things we can buy , things we can experience, status , power even health services we can access with money.
Either you are a seller or you are a buyer as an individual or as a collective called the organisation.
Employees sell their time and expertise to organisations , organisations sell services , expertise or products to the masses .
Central to every transaction is “Exchange’ and if we dig deeper there is the concept ‘Perceived Value’.
When you dig deeper there you find there is ‘Agenda’ . “Why do we do anything?” . Every human being at any given point has an agenda.
Why do you do a job , why do you run a business, why do your customers buy . There is an agenda .
The agenda is always about ‘Me’ , break it down people are interested in ‘Self’ . No one is interested in the ‘other’ .
This is an interesting contradiction, all the while when any exchange is happening there are two parties and there is an ‘Agenda’ .
Even every noble cause has an Agenda , religion also has an Agenda.
‘Getting’ and Giving’ are two sides of the agenda . And there is fair exchange.
Agenda of Individuals
1. Survive : pay the bills , stay healthy
2. Thrive : fulfil desires
3. Fame : Get recognised and liked
4. Belong : family , friends, community
5. Contribute : Individual talent that is valued in the world , make a difference
6. Spiritual : ( a false belief , those who truly understand would know the falsehood of ego at play ) Going Beyond self
Agenda of Organisations
1. Maximise Profits and returns for stakeholders ethically
2. Consistently Grow in a profitable way
3. Survive through difficult times
4. Solve a problem in the world
How is this useful ?
Whether it is individuals or organisations they have THEIR OWN AGENDAS.
Yet the interesting part is is to fulfil Your own Agenda , you need to fulfil the Agenda of others – whether individuals or organisations!
It is in this space that VALUE Exchange happens. The question individuals and organisations ask is
“What is the Agenda being fulfilled and what the value they get so what is the value they they are willing to pay for”
Naturally low the perceived value , lower the pay.
Perception is not just the quality and quantity of service and product delivered but a more complex equation of how it is seen in the mind . Perceptions are held in the mind . A label can decide the value . It has to do with emotions. The shoes may come from the same factory but add a label and Value jumps . It’s fulfilling an higher agenda of being seen and liked .
Money is nothing but an exchange measure of the perceived Value delivered .
Where things go wrong is when individuals and organisations focus on personal agendas . No one is interested in YOUR AGENDA.
Do you hear these statements
“I want to grow a million subscribers”
“This year we will make a record sale”
“I want to change the world”
No one is interested in your agenda . Full Stop .
The other place things go wrong is when there is safe play . Playing safe you become a commodity. And commodity will be replaced sooner or later with something or someone cheaper .
When organisations become ‘Me To’ and offer commodities the only way to survive is by offering the lowest price.
The way to Thrive with Your Agenda then is
1. Fulfil the agenda of others – solve a problem for clients , customers , employer , donor
2. Be valuable – Don’t follow the crowd , Stand out , be different, be rare , be authentic